Accuracy of Information:
Since all the calculations and/or data manipulations is
performed by the computers instead of by hand or other mechanisms, they are
inherently less prone to errors. Moreover, at some point machines replaced hand
made products to eliminate errors and be able to produce the perfect and
identical product every single time. Similarly, technological solutions will
provide accurate data every single time. Of course, any system manual or
automated is as accurate as the data put into it.
Availability of Information:
Information is available to authorized and designated users at
any time 24 X 7 and not just at the end of the day, week or whenever reporting
is scheduled to be manually performed.
Timeliness of Information:
Since information is accurate and available all the time,
decisions can be made based on the most current information. Real-time inventory
control and just-in-time delivery are possible only with computerized
solution.
Expert Factor:
Every manual system has areas that just a few or only one person
has the knowledge and/or expertise to perform a specific task and the entire
operation depends on that person's availability. It assumes that that person
will always be there, however incase the person becomes unavailable due to
vacation, sick day or even job transfer, the entire process stops till a
replacement is found. By automating this process with rule or knowledge based
system, essentially the critical knowledge and information is transferred to the
computer thus retaining important information electronically within the company.
Moreover, you eliminate all of the specialized tasks and knowledge, thereby
empowering the users to accomplish more while reducing the dependencies on key
personnel.
Paperwork Reduction:
By storing information electronically in the computer, paperwork
requirements of most processes can be greatly reduced, along with associated
filing, copying, storage, handling and disposal cost once the paper-based
document is obsolete.
